ABOUT THIS TALK
In this inspiring video Doc Searls, keynote at MoMo #6, explains the concept of Vendor Relationship Management (VRM) – the reciprocal of CRM. VRM enables the customer controls his or her relationship with vendors rather than vice versa. Doc ends with some possible examples of how VRM could be implemented.
ABOUT DOC SEARLS
Doc Searls
ABOUT THIS VIDEO
Posted: 2 June 2008
Filmed: 2 June 2008 Location: Amsterdam | 31:20 MOMO #6 Language: English |
